ESSENTIAL PROFESSIONAL SKILLS FOR ALL

Bridging the Generational Gap with Gen X/Y Leaders

Bridging the Generational Gap with Gen X/Y Leaders

Bridging the Generational Gap with Gen X/Y Leaders

Understand Gen X and Gen Y characteristics, values, and communication styles.
Adapt work habits and goals to different generations.
Learn building rapport, seeking mentorship, and navigating challenges in a diverse generational workforce.

Change Management

Bridging the Generational Gap with Gen X/Y Leaders

Bridging the Generational Gap with Gen X/Y Leaders

Grasp change management principles and theories.
Develop effective communication skills.
Acquire strategies for leading and navigating organisational change.
Implement tools and methodologies to plan, implement, and monitor change initiatives.

Communicating with Impact

Bridging the Generational Gap with Gen X/Y Leaders

Communicating with Impact

Enhance self-awareness for conscious communication.
Recognise diverse communication styles.
Purposefully communicate for desired responses.
Develop tailored communication strategies for diverse interactions.

Crafting Personal Brand

High Impact Presentations

Communicating with Impact

Discover how personal brand shapes career opportunities, perceptions, and relationships.
Assess strengths, skills, values, and passions shaping your brand.
Reflect on articulating your unique value proposition.
Learn to communicate your brand effectively in diverse settings.

Emotional Intelligence

High Impact Presentations

High Impact Presentations

Discover the history of emotional intelligence.
Identify how emotions influence behavior.
Explore emotional intelligence's relevance in relationships.
Identify personal strengths and areas for growth.
Discuss interactions among emotional intelligence components.

High Impact Presentations

High Impact Presentations

High Impact Presentations

Identify audience needs.
Design sessions using adult learning principles.
Create engaging environments.
Utilise facilitation techniques: body language, voice, participant management, and visuals.
Enhance presentation design and delivery.

Leveraging Feedback & Building Relationships

Leveraging Feedback & Building Relationships

Leveraging Feedback & Building Relationships

Explore strategies for personal and professional growth.
Seek and utiliseconstructive feedback effectively.
Provide impactful positive and developmental feedback to others.
Delve into relationship-building tactics to leverage connections for career advancement.

Problem Solving

Leveraging Feedback & Building Relationships

Leveraging Feedback & Building Relationships

Recognise problems and the problem-solving process.
Determine information to gather and key questions.
Use tools to generate solution ideas.
Identify tasks and resources for implementation.

Time Management

Leveraging Feedback & Building Relationships

Time Management

Set SMART goals.
Employ time management strategies.
Prioritise and plan tasks.
Identify and address time wasters.
Implement strategies for work-life balance.

BUILDING LEADERSHIP CAPABILITY

Building High-Performing Teams

Building High-Performing Teams

Building High-Performing Teams

Foster collaboration and trust among team members.
Enhance team communication and problem-solving skills.
Implement conflict resolution and consensus building.
Promote accountability and goal alignment.

Coaching for People Leaders

Building High-Performing Teams

Building High-Performing Teams

Explain what coaching is.
Demonstrate the benefits of coaching.
Implement a structured model for coaching people.
Apply different coaching and questioning techniques to support growth.

Collective Leadership

Building High-Performing Teams

Emotional Intelligence in Leadership

Explore the benefits of collective leadership.
Cultivate trust and psychological safety to encourage authenticity, vulnerability, and risk-taking,
Articulate a shared vision, setting common goals, and aligning individual and collective efforts.

Emotional Intelligence in Leadership

Emotional Intelligence in Leadership

Emotional Intelligence in Leadership

Identify the core components of emotional intelligence.
Develop self-awareness and self-regulation skills.
Enhance empathy and interpersonal relationships.
Apply emotional intelligence to decision-making.

Feedback for Performance

Emotional Intelligence in Leadership

Leading Through Change & Uncertainty

Discuss a leader’s role in creating a learning culture.
Identify strategies to overcome barriers to delivering feedback.
Articulate the purpose for giving feedback.
Practice giving meaningful feedback.

Leading Through Change & Uncertainty

Emotional Intelligence in Leadership

Leading Through Change & Uncertainty

Unpack the nature and impact of change and uncertainty.
Develop resilience and adaptability capability.
Communicate effectively during times of change.
Lead teams through transitions with clarity and confidence.

People Leader Fundamentals

Strategies for Leading Generation Z teams

Strategic & Systems Thinking

Explore expectations of people leaders.
Increase awareness of own and others' preferences.
Apply time management tools.
Delegate, motivate and deliver effective feedback.
Coach for individual growth.

Strategic & Systems Thinking

Strategies for Leading Generation Z teams

Strategic & Systems Thinking

Examine an organisational effectiveness model.
Analyse a macro model to understand the external factors that impact organisations.
Explore collaboration strategies, and how to apply an integrated perspective.

Strategies for Leading Generation Z teams

Strategies for Leading Generation Z teams

Strategies for Leading Generation Z teams

Identify defining traits of Generation Z, including values and communication styles.
Recognise how these traits impact workplace dynamics.
Explore adapting leadership to engage and motivate Gen Z.

CULTIVATING DIVERSITY, EQUITY AND INCLUSION

Cultural Awareness

Diversity, Equity & Inclusion Awareness

Disability Confidence

Describe what culture is.
Utilise Hofstede's dimensions of culture to measure differences in values across cultures.
Identify the different stages of cultural adaptation.
Implement cross cultural communication techniques.

Disability Confidence

Diversity, Equity & Inclusion Awareness

Disability Confidence

Define disability and identify relevant legislative frameworks.
Discuss the experience of disability discrimination.
Explore the social and medical models of disability.
Identify workplace adjustments to support those with disability.
Apply inclusive language and communication principles.

Diversity, Equity & Inclusion Awareness

Diversity, Equity & Inclusion Awareness

Diversity, Equity & Inclusion Awareness

Define diversity and inclusion.
Explore how inclusion helps create a sense of belonging and increases performance.
Describe what organisations can do to create inclusive workplaces.
Identify actions to create an inclusive environment.

Gender Equity

Inclusive Leadership

Diversity, Equity & Inclusion Awareness

Identify gender biases and inequalities in the workplace.
Create leadership practices that promote gender equity.
Explore strategies for developing and implementing gender-inclusive policies and procedures.
Raise awareness and empathy regarding gender dynamics.

Inclusive Culture

Inclusive Leadership

Inclusive Leadership

Examine social norms and their impact on workplace culture.
Address detrimental norms within the workplace.
Evaluate the organisation's current cultural landscape and identify areas for enhancement.
Craft the organisation's culture action plan for improvement.

Inclusive Leadership

Inclusive Leadership

Inclusive Leadership

Discover how active inclusion fosters high-performing teams.
Define your social style and compare to others.
Highlight actionable steps for individuals and organisations to cultivate inclusivity.
Identify actions to enhance your inclusive leadership practices.

Unconscious Bias

LGBTIQA+ Inclusion

LGBTIQA+ Inclusion

Discuss the innate role of bias in human cognition.
Recognise how unconscious biases influence decision-making processes.
Implement actionable strategies to mitigate bias within the workplace
Foster a more equitable and inclusive environment.

LGBTIQA+ Inclusion

LGBTIQA+ Inclusion

LGBTIQA+ Inclusion

Describe different components of gender and sexuality.
Identify LGBTIQA+ recognition milestones.
Articulate the impact of discrimination on the LGBTIQA+ community.
Implement strategies to be an active LGBTQIA+ ally in the workplace.